Release Candidate (0.0.3-rc2) counter problem

[Nicolas Costes]

---------- Message transmis ----------

Subject: [JASmine] Release Candidate (0.0.3-rc2) counter problem
Date: Lundi 25 Septembre 2006 07:41
From: "Santosh Suryawanshi"

Hi Nicolas,



I have installed Jasmine 0.0.3 RC2, but it's not counting pages
(Its not showing any figure TOTAL column)



Regards
Santosh
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[Nicolas Costes]

Post by Nicolas Costes
Hi Nicolas,
I have installed Jasmine 0.0.3 RC2, but it's not counting pages
(Its not showing any figure TOTAL column)
Regards
Santosh

Hello, all !

I'm truly sorry, but I've been quite ill for nearly a week. Well, certainly
not serious, but headaches that prevent me staying more than 10 minutes in
front of a screen : To bad when working in I.T. :-P ! So I won't be able to
be very active next days.

Anyway, Santosh, your issue has it's answer in the logfiles : Put
JASmine-Backend's $Debug_Mode to 1, launch a couple of print jobs and look at
the logs (/var/log/syslog, mayby CUPS' logs...) : Peharps nothing is recorded
to the database, or only zeroes, or there is a count failure... Well, many
causes are possible, so send us the logs ;-)
--
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[Nicolas Costes]

---------- Message transmis ----------

Subject: RE: Release Candidate (0.0.3-rc2) counter problem
Date: Mercredi 27 Septembre 2006 13:14
From: "Santosh Suryawanshi" <santosh.suryawanshi-d+bK1eGgz2KBUy7/***@public.gmane.org>
To: "'Nicolas Costes'" <nicolas.costes-x1pGRblYyjOfF6vbwBbeB9HKfJszTWVsRlr4rW+***@public.gmane.org>

Hi Nicaols,

I am getting below error,

I [27/Sep/2006:16:42:35 +0530] Adding start banner page "none" to job 8.
I [27/Sep/2006:16:42:35 +0530] Adding end banner page "none" to job 8.
I [27/Sep/2006:16:42:35 +0530] Job 8 queued on 'hp2420dn' by
'Santosh.Suryawanshi'.
I [27/Sep/2006:16:42:35 +0530] Started backend
/usr/lib/cups/backend/jasmine (PID 11805) for job 8.
E [27/Sep/2006:16:42:36 +0530] [Job 8] jasmine: Warning: Debug mode is
activated, you should turn it off
E [27/Sep/2006:16:42:37 +0530] [Job 8] jasmine: Couldn't analyze the
document; Return code: 256
E [27/Sep/2006:16:42:37 +0530] [Job 8] jasmine: Accounting failure :
Whether the page accounting or the DB insert failed !


Regards
Santosh

-----Original Message-----
From: Nicolas Costes [mailto:nicolas.costes-x1pGRblYyjOfF6vbwBbeB9HKfJszTWVsRlr4rW+***@public.gmane.org]
Sent: Monday, September 25, 2006 4:32 PM
To: Santosh Suryawanshi; jasmine-***@public.gmane.org
Subject: Re: Release Candidate (0.0.3-rc2) counter problem

Post by Nicolas Costes
Hi Nicolas,
I have installed Jasmine 0.0.3 RC2, but it's not counting pages
(Its not showing any figure TOTAL column)
Regards
Santosh

Hello, all !

I'm truly sorry, but I've been quite ill for nearly a week. Well,
certainly not serious, but headaches that prevent me staying more than
10 minutes in front of a screen : To bad when working in I.T. :-P ! So I
won't be able to be very active next days.

Anyway, Santosh, your issue has it's answer in the logfiles : Put
JASmine-Backend's $Debug_Mode to 1, launch a couple of print jobs and
look at
the logs (/var/log/syslog, mayby CUPS' logs...) : Peharps nothing is
recorded
to the database, or only zeroes, or there is a count failure... Well,
many causes are possible, so send us the logs ;-)

-------------------------------------------------------
--
,,
(°> Nicolas Costes
/|\ IUT de La Roche / Yon
( ^ ) Clé publique: http://www.keyserver.net/
^ ^ Musique libre: http://musique-legale.info/ -
http://www.jamendo.com/?s=concept
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[Nicolas Costes]

Post by Nicolas Costes
E [27/Sep/2006:16:42:36 +0530] [Job 8] jasmine: Warning: Debug mode is
activated, you should turn it off
E [27/Sep/2006:16:42:37 +0530] [Job 8] jasmine: Couldn't analyze the
document; Return code: 256
Whether the page accounting or the DB insert failed !

Mmmm, seems that pkpgcounter cannot be launched... Could you please
provide JASmine's logs ? (because this seems to be CUPS') They should
appear in /var/log/syslog.
--
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[Jerome Alet]

Post by Nicolas Costes

Post by Nicolas Costes
E [27/Sep/2006:16:42:36 +0530] [Job 8] jasmine: Warning: Debug mode is
activated, you should turn it off
E [27/Sep/2006:16:42:37 +0530] [Job 8] jasmine: Couldn't analyze the
document; Return code: 256
Whether the page accounting or the DB insert failed !

Mmmm, seems that pkpgcounter cannot be launched... Could you please
provide JASmine's logs ? (because this seems to be CUPS') They should
appear in /var/log/syslog.

This could be due to your version of Python being too old.

pkpgcounter requires v2.3 or higher.

bye

Jerome Alet
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